ServiceService
service The Commen Problems Service Policy Gelgoog Advantages Nut Cutting Machine Training Service
The Commen Problems
1:Is it ok that we use one machine to cut many nuts such as peanut,almond,pistachio ect ?
Yes, our machine is multifunctional,can cut many nuts on one set machine.

2:Is it one machine can cut nuts into different shapes ?
Sorry friend, our one type cutting machine can cut many kind of nuts, but only can cut one shape nut. If you need cut different nuts shape, you need get different cutting machine.

3:What is the price of nuts cutting machine ?
Dear friend,you can tell your raw material nut,the cut shape,the capacity and your email. Then we can arrange our salesman sent you machine quotation and video to you.

4:How can i get nut cutting machine ?
After we get your detail requirements such as email,phone number,capacity,cut shape ect, we can provide you solution. Then we can discuss more detail about machine. If we are both ok, then can ship machine to your country.

About the cutting machine more information,any problem you can leave message on our website or contact freely. Email: wendy@machinehall.com  Phone/whatsapp:+8618539931566
Service Policy
Our aboard service policies:
1. We guarantee the whole machine for 12 months;
2. Within the length of warranty, as for the products quality problem, the replacement components and expressage will be free of charge, but our staffs’ traveling expense, daily accommodation and compensation will be paid according to our standard;
3. As for the problems happen out of the length of warranty, or caused by wrong operation or repair without authorization within the length of warranty, we will

Collect our service charges as below:
1. Our repairmen can apply for reimbursement according to their round-traveling tickets, the return ticket can be sent to you after our repairmen come back.
2. The accommodation compensation for our repairmen will be counted from the date of leaving our company to the date of finishing repairing, and it can be applied for reimbursement according to our company rules.
 
Promise of Delivery Date
The date of delivery  would be in accordance with users’ requirements as much as possible. In the case of special requirements for advancing delivery, we can particularly organize production and installation to strive to meet users’ requirements. In addition, our sales manager would keep track of the position of the goods and keep our customer informed.
Gelgoog Advantages
High Quality
GELGOOG specializes in a wide range of machine business, our company provides the best quality machines and solution for global users in the field of food processing machine-especially in the peanut butter machinery, agriculture and animal husbandry processing machine,the hotel catering equipment etc.

Customed Design
Business of GELGOOG covers from household appliances to industrial production, from Chinese home machine to western hotel kitchen equipment, from agriculture products processing to automation of agricultural production etc.

Technology Research

GELGOOG is committed to healthy food manufacturing and high efficiency of agricultural production. What is more, GELGOOG gains many achievements in new materials and key technology.
Nut Cutting Machine Training
Many customers worry that they do not know how to operate nuts cutting machines. In fact, clients don't need to worry about this question, professional engineer of Gelgoog Machinery are ready to teach them to operate nuts machines:
1, For the single machine: We can solve these operating problems through phone, email, Skype, or video, for it is easy to operate single machine, usually through video or phone you can learn well for operation.
2, For the whole production line: If you need, Gelgoog company can send engineers to help you install the processing plant, and teach your workers to use there machine until they learned how to use the line.

For the nut cutting machine, any problem you can contact us freely.